Because a large number of one 27-inch iMac computer screen flickering or color appears yellowish the problem, triggering the user’s dissatisfaction, while Apple users to the Depot Repair provides a 15% refund, hoping to quell anger users.
One in the UK Apple authorized service provider and distributor, said Britain’s 27-inch iMac screen panels have been out of supplies, thus temporarily unable to provide users with maintenance, the industry believes that there may be because of Apple’s assembly line shutdown of the induced.
This person said: “Apple in Europe, 27-inch LCD panel has been out of supplies, but now there are 230 computers to wait for repairs, to the satisfaction of users, Apple will provide users with a refund. To wait for the user will receive 15% of the a refund, but Apple will be free door charge of repair of machinery. I’m not sure whether the United States, too, but Britain’s true. “He also added:” As far as I know, Apple’s stores and third-party retailers are doing so, However, the refund from Apple, not third-party retailers. We have two users receive a refund even higher than 15%. ”
Specifically, each user received from Apple’s 300 U.S. dollars or more a refund.
U.S. tech blog Gizmodo that the user still can not buy into the screen problem has been completely solved one of the 27-inch iMac computer. Although Apple said that through a second firmware upgrade will solve the screen flickering problem, but the actual situation is not clear. And Apple has yet to give the screen yellowish solution to the problem.
27-inch iMac, delivery time will still be postponed, because of the outside world think it is due to Apple’s assembly line has been discontinued, but Apple denied this. Prior to the date of shipment of the product will be delayed three weeks, last week was shortened to two weeks. However, Gzimodo that if the screen problem and its suppliers LG modes of production are related, then the practice of delayed shipments will not play any help. Prior to Dell OEM LG display color problems also exist.
Apple spokesman Colin Smith (Colin Smith) earlier this week promised to solve the above problems for users, he said: “For the liquid crystal display, the color cast is a normal phenomenon. Nevertheless, any concerns about their own display color yellowish The iMac users can contact Apple Care customer service. “He also said that Apple has released a firmware is used to solve some users have reported intermittent screen flicker problem.
Smith also said: “We are trying to increase supply capacity to meet strong demand. 27-inch iMac user needs is huge.”